BlindGraphicsTM Limited Warranty covers all headrails, valances, bottom rails, ladder strings and lift mechanisms for as long as you own your BlindGraphicsTM plus three years fade resistance on all slat inserts. This warranty only applies to the original owner when the original sales receipt is taken to the dealer from which the BlindGraphicsTM was purchased. BlindGraphicsTM Limited Warranty is restricted to BlindGraphicsTM installed and operated in accordance with accompanying printed instructions for residential use only. This warranty does not apply to any BlindGraphicsTM components or 2" slat inserts which fail due to accident, alteration, improper use, abuse, neglect, normal wear, direct exposure or improper cleaning. This warranty does not cover any condition or damage resulting from the removal of BlindGraphicsTM and reinstallation in the same or another window. In no event is BlindGraphicsTM liable for the cost of removal or installation, or incidental or consequential damages. To obtain warranty service, simply contact the BlindGraphicsTM Distributor from which you purchased your custom BlindGraphicsTM and we will promptly repair or replace any defective parts at no charge. To obtain service under this warranty, contact your BlindGraphicsTM or write to: C/O BlindGraphics Intl. LLC PO Box 14954 Spokane, WA 99214